With careful attention to design, departments and freestanding facilities can attain more efficient work flows, while staying within budget.
The patient care center in the imaging department of Advocate Christ Medical Center, Oak Lawn, Ill, was designed to increase throughput by acting as a receiving center and holding area for inpatients and a preparation area for outpatients who require contrast administration or other special preparation.
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Dramatic changes are occurring in the design of radiology centers
as a result of the latest digital radiological procedures. Digital
storage, electronically transferred images, and decentralized
reading rooms are streamlining the entire procedural process and
treatment flow for physicians, patients, and staff. More rapid
patient throughput, in turn, translates into healthier economic
yields for a health care facility.
Currently, the changeover from film to filmless in digital
radiology imaging continues to be very much in transition. X-ray
films once required a tremendous amount of space for storageseveral
hundred square feet or more. Today's digitized films are stored
electronically in a small closet that contains the controls for the
files, or the picture archiving and communications system (PACS).
PACS are now situated in the department, completely eliminating the
separate storage area.
DESIGN FACILITATES THROUGHPUT
Besides space, design is a key factor in creating maximum
patient throughput. In the past, design tended to encompass very
large, multi-user reading rooms. Today, design in general radiology
is moving from centralized to decentralized reading rooms. Open
reading rooms are replaced by single rooms, grouped together, which
continue to provide a common area for colleagues to share ideas or
to house a library or resource center.
Single radiology reading rooms provide many benefits. First, the
PACS workstations can be large: they can have up to four monitors,
with a screen size of up to 14 in. x 17 in. Light emitted from each
workstation has the potential for substantial glare if other PACS
monitors are situated nearby. Also, current voice-activated
dictation systems popular for reporting often do not function
optimally due to background noise. Single rooms mean more efficient
dictation, which means faster reporting and, hence, faster patient
information transfer.
With specialized radiology modalities that include CT,
fluoroscopy, or interventional radiology, reading rooms also are
becoming decentralized and organized into pods. In a large
department that is distributed over a wide area, this layout
requires less movement for radiologists. Each modality can be
self-contained, allowing staff within the unit to operate more
efficiently.
Floor plan of the imaging department in Advocate Christ Medical Center, Oak Lawn, Ill.
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Digital imaging technology inherently increases work flow.
Because the film-development process is eliminated, results are
instantaneous. This permits images to be transferred electronically
to a radiologist in the reading room, and he or she can immediately
ascertain if the study is accurate. The radiologist can save or
order a new study without the traditional lag time between patient
testing and reading.
For further efficiency, PACS workstations can be distributed in
patient areas throughout a large facility, such as surgery, ICU,
and nursing units. As physicians make their rounds, they can go to
an alcove on a patient floor and access radiology studies without
having to travel to the radiology department, possibly in another
wing of a sprawling facility.
CHANGE ORDERS VS CUTTING EDGE
When undertaking a department design or redesign, it is
important to balance the schedules of technology selection and
commencement of construction. Failing to do this can result in
costly architectural change orders. Due to rapid changes in
technology, it is natural for facility administrators to want to
select the most current equipment at the latest possible point in
the design process. However, this delay can result in technology
that has a larger footprint than specified in original
drawings.
Due to rapid technological obsolescence, it is understandable
that health care specifiers need to wait for the latest point
possible before purchasing a piece of diagnostic equipment that
requires a significant financial investment. Therefore, determining
the proper balance in specifying equipment vs start of construction
becomes one of the biggest demands in designing a radiology
centerespecially a larger facility.
As a rule of thumb, vendors will not provide a site-specific
architectural drawing until receiving a purchase order from the
owner. This includes important data regarding the exact placement
of mounting plates, ducts, and electrical outlets that architects
incorporate into their construction drawings. While typical
drawings provide minimum dimensional requirements, they do not take
into account odd-shaped rooms or special facility
considerations.
Despite not having specific plans, an owner may move forward
with generic drawings to speed up the process. Obviously, a
drawback is the further along with non-site-specific drawings you
progress, the higher the exposure to change orders. Real economic
problems begin to occur if an equipment vendor has not been chosen,
and architectural plans based on these generic drawings are issued
to the contractor for construction.
Owners can paint themselves into a corner if the process
continues too far without vendor specifications. Because minimum
room sizes vary among vendors, if one of them is changed midstream,
the new vendor's minimum space may come up short. This can prove
catastrophic to a construction budget.
Placement of equipment is pinpointed to the finest detail by
vendors. Computer hardware, cabinets, ducts, and mounting
structures need to be configured precisely if minimum room size is
to be met. If the space allotted, however, is even a foot short,
frames and studseven whole wallsmay need to be removed and
reconfigured. While it is not as much of a problem in the case of a
single radiology room, if the design is across a multi-room
facility, the problems can grow exponentially. The cost impact on
the project budget and schedule is again problematic.
In the end, only the owner can decide how much risk the
institution can tolerate. If multiple vendors are being considered,
it is best to allow for the minimum space of the vendor with the
largest requirement.
A CASE STUDY
The Imaging Center at Advocate Christ Medical Center, Oak Lawn, Ill, can be approached by inpatients through the hospital and by outpatients through a separate street entrance.
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The Advocate Christ Medical Center, Oak Lawn, Ill, offers a good
example of a very large radiology department that was well planned
in advance. With 50,000 square feet for diagnostic imaging, the
center has 22 rooms of varying sizes, including six radiology
reading rooms. It completes 240,000 examinations annually.
The center achieved success by separating the design into two
construction packages. Working with the architect, the contractor
released the first set of drawings for the ancillary spaces in the
department, such as the lounges, gowning areas, waiting room,
reading rooms, and classrooms. Construction commenced, giving the
owner additional time for equipment selection. By the time the
second set of drawings was needed, the owner had chosen the
equipment. This two-phase solution gave them the best of both
worlds; they were able to wait until the last possible moment in
the construction process to choose the equipment. Consequently, the
schedule was maintained, the owner avoided change-orders, and the
budget was maintained.
Getting the contractor on board at the same time as the
architect is another cost-savings strategy. This allows the owner
to receive constant updates on pricing throughout the process.
The owner is made aware of costs from the programming stage,
which is the tabulation of space, to schematic design, which
outlines operational
flow, through the design-development stage, where details are
specified. Consequently, by the time construction begins, the
contractor is very familiar with the plans and may have even hired
subcontractors. The constant checks and balances throughout the
process help a project operate more smoothly, raising red flags
earlier and keeping the project on budget.
It also is vital that the owner or user group is involved in the
schematic design and design development process. Radiologists,
nurses, and technicians, who have extensive knowledge of system
workings, can be invaluable in planning how to best get patients
through a center in the most effective manner possible.
FUTURE CHALLENGES
Increasingly less-invasive procedures in radiology, which are
being used more frequently by teaching hospitals, will rapidly find
their way into standard radiology treatment centers. As these
real-time procedures are adopted in general radiology or CT
radiology roomsand the proliferation of interventional MRI
procedures proceedsit will impact the cost of design and
construction.
At present, the greatest concern in the design of the radiology
environment is the comfort of the patient and, perhaps, regulating
equipment temperatures. Conditions do not reflect the sterile
requirements that are essential in an operating room. As
interventional procedures proliferate, design that once was
reserved for surgical rooms soon will be occurring in these
cutting-edge facilities.
Radiology centers will need to be designed more like
operatories, and thus incorporate code requirements for, among
others, number of air changes per hour, filtration, lighting, and
special ceiling and flooring materials. Budgets will need to
reflect the changes, not only in design, but also in soft
costs.
Regardless of the future, these contemporary radiology centers
are incorporating streamlined designs. They allow more efficient
reading, reporting, and work flows, thus freeing up the rooms
faster, maximizing throughput, and increasing patient
satisfaction.
David Redemske, project designer with HDR in Chicago, can be reached at (773) 380-7900 or dredemsk@hdrinc.com.