Quality is emerging as a major issue in medicine, but the old adage holds true: You get what you pay for.
It is one of the many ironies of medicine today that quality has
become an issue at the same time that physicians are becoming
scarce, none more so than the radiologist, and of radiologists,
none harder to find than the mammographer.
That the radiologist shortage is acute is without a doubt. A
consultant I know ran a radiology department at a community
hospital in New York State for 6 months on locum tenens alone
before the administration managed to find a new radiology group
that would agree to cover the hospital. This is troubling, not just
for medicine and radiology, but for society at large. The hospital
no doubt expended extraordinary effort and dollars just to maintain
adequate service. Under such circumstances, there is scant
likelihood of producing excellence. Physician supply is a complex
issue and beyond the scope of this discussion, but the anecdote
about the hospital with the locum tenens radiology department
suggests that the government may have to resort to conscription.
For a variation on that theme, see the Perspective in Health
Affairs by Uwe E. Reinhardt, PhD, in the September-October 2002
edition of Health Affairs.
Mammography has become a flash point for quality in radiology,
and that is another of medicine's ironies. The modality is based on
the x-ray, highly efficacious in imaging bones but not so when it
comes to soft tissue. Nonetheless, annual mammograms are a woman's
best defense against dying of breast cancer and there are many
studies to prove that early detection lowers mortality. Not all
tumors, however, are detected by mammography, even when the image
is produced with technology that meets the criteria of the
Mammography Quality Standards Act, and even when read by an
experienced mammographer. The modern version of the Hippocratic
oath states, "I will not be ashamed to say I know not&.' " But
this probably is not an acceptable defense in a court of law.
Considering the popular pastime of suing mammographers for missing
tumors that are extremely difficult to see and then pillorying them
in the press, it is amazing that there are any radiologists willing
to read mammograms.
In the interest of improving the effectiveness of the national
screening program, Senator Barbara A. Mikulski (D-Md) plans to
introduce more stringent requirements for radiologists who read
these studies. While there is considerable evidence in the
literature that subspecialty reading does improve the accuracy of
reports, this proposal could further damage access in the short
term. And access is key in a national screening program. If there
is no one willing to a) take the risk, b) take the heat, and c)
underwrite the loss, we have a problem. Adding yet another
requirement to the heavily regulated breast cancer screening
program will add to its cost. To call for quality and then allow
mammography to languish at the same reimbursement level for 8 years
from 1992 to 2000 flatly is hypocritical.
Excellence in breast imaging and breast care in general will not
be achieved solely through additional funding. Jay R. Parikh, MD,
and Cathy Coleman, RN, have written an exhaustive article on what
it takes to develop a quality breast care program, and it is a lot
more than a well-maintained mammography machine. This is a
collaborative effort that involves radiologists, oncologists,
surgeons, and technologists (see "Building a Better Breast
Program," page 60). It involves software, hardware, and the
commitment and dedication of a lot of people. And it involves
standards and accountability. Radiology must demonstrate to
government and insurers what quality breast imaging entails and how
much it costs to run such a program.
It would be a mistake for radiology to abandon the cause of
access to quality breast care. Instead, radiology needs to take the
lead in this discussion. Quality in medicine is a noble cause, and
there are many in radiology who are working toward continuous
quality improvement by developing standards, software, and
technological improvements. What government and patients are
willing to pay for quality is another issue altogether.
Cheryl Proval
cproval@medpubs.com