by Andrei M. Costantino
There is no room for mistakes under the APCs: to survive, hospitals must institute a variety of measures to ensure that they are collecting for services rendered.
The purpose of this article is to give a brief history of
Medicare reimbursement and how outpatient services are currently
reimbursed. The article then gives an overview of the 2003 APC
regulations focusing on radiology. Finally, the article talks about
what corrections need to take place to stay financially viable
under the current outpatient reimbursement system.
BACKGROUND
Medicare has gone through many changes since the inception of
the Medicare program in 1965 in regard to how hospitals are
reimbursed. From 1965 to 1983, hospitals have been paid on a
reasonable cost basis for provider services. Under the Medicare
system, cost reimbursement is the best payment and fee schedule
reimbursement is the worst. The reason why fee schedule
reimbursement is poor is the fact that a hospital is getting paid
for services without any consideration for the cost of the services
provided. Because hospitals were paid reasonable cost for providing
services, there was no incentive to control costs. For example, if
Hospital A's management controlled costs and Hospital B's
management did not, both hospitals would get reimbursed the same
amount for the same service provided. The government recognized
this disparity and the fact that Medicare expenditures were
increasing every year. In 1983 Medicare developed an inpatient
payment system called Diagnosis Related Groups (DRGs). The DRG
system works to control costs by paying for inpatient services on a
prospective basis (fee schedule) for a limited range of services.
The Medicare program realized savings from the prospective payment
system by setting a fixed payment schedule for services, as opposed
to paying providers' cost or charges and bundling together
services, such as medical supplies and drugs, that are associated
with a procedure or medical treatment.
In 1984, Medicare started reimbursing outpatient laboratory
services based on a fee schedule. This was the first time that
hospitals experienced a prospective payment in the outpatient
arena. In 1987, outpatient surgical procedures were paid under a
group payment system. In 1988, radiology procedures were paid based
on Health Care Financing Administration common procedural codes
(HCPCS) and cost. In other words it blended cost and fee schedule.
Finally, in 1991, all other diagnostic services required HCPCS
coding and were subject to a blended amount of cost and fee
schedule.
In the 1990s, hospitals were reimbursed for outpatient services
under many different reimbursement methodologies. For example,
laboratory services and durable medical equipment were paid under a
fixed fee schedule, while composite rate payments were used for
end-stage renal disease patients, and finally outpatient surgery,
radiology, and other diagnostic procedures were paid under
different blended rates of cost and fee schedule.
Two major problems stymied government efforts in the '80s to
control costs with DRGs:
-
Hospital could increase outpatient charges to offset
inpatient losses.
-
Outpatient costs are more difficult to monitor than inpatient
costs.
With lengthening life spans continuing to increase the number of
Medicare beneficiaries in addition to the problems explained above,
the government had to put a new system in place to reduce Medicare
expenditures that were increasing at an alarming rate.
Under the Balanced Budget Act of 1997, the Health Care Financing
Administration (HCFA) had to implement an Outpatient Prospective
Payment System (OPPS). On August 1, 2000, HCFA initiated the new
reimbursement system called the Ambulatory Payment Classifications
(APCs).
OVERVIEW OF APCs
Unlike DRGs, the APC system affects all hospital departments and
requires that many individuals be aware of new billing and coding
rules. The new requirement under the APCs that identifies all
services, supplies, and pharmaceuticals with HCPCS codes
significantly raises the level of complexity for billing outpatient
services.
APCs are composed of groups of procedures that are comparable
clinically and by resource costs. Each APC group is reimbursed at a
fixed rate. Payment rates are based on HCPCS codes defined in each
group. For example, APC group 0260 contains 89 diagnostic x-ray
examinations that are reimbursed at $39.92. A hospital would be
reimbursed $39.92 no matter if a single view chest x-ray (HCPCS
code 71010) or a two-view chest x-ray (HCPCS code 71020) was
performed. APCs apply to services provided in hospital outpatient
departments, including: radiology, chemotherapy, surgical
procedures, clinic visits, emergency department visits, diagnostic
services, partial hospitalization, and surgical pathology. Services
not covered under the APCs are those already paid under a
prospective payment system (fee schedule) such as laboratory,
outpatient therapies, ambulance services, and physician
services.
A major difference between DRGs and APCs is that in the DRG
system a patient is assigned a single DRG for payment, but under
APCs every service provided needs to be coded, because each code
could trigger an APC payment. Also, hospitals can receive multiple
payments for the same APC and separate payments are made for
certain new drugs and devices. Instead of paying for services based
on the actual individual cost of treating a particular patient,
this new prospective payment reimbursement is based on national
median cost data adjusted for inflation. This median is then
multiplied by a geographic conversion factor to arrive at the APC
payment.
In addition to receiving an APC group payment for a service
provided, a hospital can also receive supplemental payments. The
supplemental payments come in two forms:
-
Outlier payments: Special payments provision that compensates
hospitals for cases that are especially costly compared to the
average cost of the same type cases. In 2003, an outlier payment
will be made if the cost of providing a service exceeds 2.75 times
the APC payment for the service, and the amount of the outlier
payment will be 45% of the amount by which the provider's cost
exceeds 2.75 times the APC payment.
-
Transitional corridor payments: Special payment provision in
effect through 2003, designed to limit the decline in hospital
payments under APCs. Additional payments depend on the difference
between the hospital's payments under APCs and the hospital's
Medicare payments in 1996. It is important to note that beginning
in 2004 this provision will no longer exist.
APCs are effective because they control costs using the
following three methods:
-
Bundling of related procedures or incidental services. For
example, when HCPCS code 73615 (radiologic examination, ankle,
arthrography) is performed, HCPCS code 27648 (injection procedure
for ankle arthrography) is also performed. Both HCPCS codes are
billed but only HCPCS 73615 is reimbursed. HCPCS code 27648 is a
related procedure and is bundled into the reimbursement of HCPCS
73615.
-
Ancillary packaging. For example, the cost of drugs,
pharmaceuticals, biologicals, and supplies is packaged into the APC
payment rate for the primary procedure or treatment. Additional
payment will be made for expensive drugs and supplies when
appropriate.
-
Discounting. This is a Medicare policy of paying a reduced
amount for multiple surgical services conducted during the same
operative session or when a procedure is terminated prior to
completion. Currently, there are more than 3,000 services subject
to discounting.
The methods used above are powerful tools in controlling costs
under APCs.
PASS-THROUGH PAYMENTS
In order to develop a correct APC- weighted payment for a
procedure, the cost must be calculated for the hospital to perform
a certain procedure; this includes the cost of drugs, medical
devices, and biologicals that may be used in the respective
procedures. There was concern that the data used to create the APC
groups did not include sufficient hospital cost data to determine
the appropriate cost for certain drugs and devices. Before the
implementation of APCs in 2000, additional payments would be
provided for certain drugs, biologicals, and devices. These
temporary additional payments are called transitional pass-through
payments.
-
Transitional pass-through payments for devices are based on
categories of devices. The additional payment for devices is the
difference between the amount attributed to the device in the APC
payment rate for the procedure and the hospital's cost for the
device.
-
Transitional pass-through payments for drugs are paid for each
qualifying drug separately. The additional payment for drugs is the
difference between the estimated acquisition price for the drug and
95% of the average wholesale price of the drug.
The items specified by law are the following:
- Current orphan drugs
- Current drugs, biologic agents, and brachytherapy devices used
for the treatment of cancer
- Current radiopharmaceutical drugs and biological products
- New medical devices, drugs, and biologic agents
The term "current" refers to items for which Medicare was paying
hospital-based outpatient departments at the time the prospective
payment system was implemented. "New" items are those that were
first paid for after the start of the system. The Center for
Medicare & Medicaid Services (CMS) accepts applications for
transitional pass-through status for new items on a quarterly
basis. To qualify, an item must be new, make a substantial medical
improvement, and have costs that are "not insignificant" compared
with payments that would otherwise be made.
Specific items qualify for transitional pass-through for only a
limited period of time. By law, items may receive pass-through
payments for between 2 and 3 years. Once an item no longer
qualifies for pass-through payments, CMS incorporates the payment
for that item into the APC payment for the procedure for which it
is associated.
2003 APC REGULATIONS
By law the APC regulations and reimbursement change every year.
The 2003 rates will be based on approximately 50 million claims for
services paid under the OPPS and provided from January 1, 2001,
through December 31, 2001. This year will be the first time that
CMS will use claims submitted after the implementation of the OPPS
to revise rates. Overall in 2002, total estimated Hospital
Outpatient Prospective Payment System (HOPPS) expenditures were
$17.7 billion. Estimated expenditures for 2003 are expected to be
more than $18.7 billion. Overall payments will increase by 3.7% in
2003. For 2003, there will be 569 APC groups in the OPPS.
One of the biggest changes for 2003 is the expiration of
pass-through payments for drugs and medical devices; 95 of 97
device categories will be removed from pass-through status in 2003.
CMS is not granting any grace period on the 89 pass-through item
C-codes (C1713-C2631) that will be deleted January 1, 2003. If
these items are billed, the claim will be returned unpaid. The
costs for devices will be packaged into the APCs for which they are
used. Approximately 233 drugs and biologicals that received
transitional pass-through payments in 2001 and 2002 are losing
eligibility for pass-through payments in 2003. The break-down is as
follows:
- 118 of these products will be rolled into the APC payment for
the procedures in which they are used.
- 115 drugs that have costs greater than $150 per encounter will
be paid in separate APCs.
All expiring pass-through drugs, multi-indication orphan drugs,
and single source drugs that are not new will be included in one of
these two categories for 2003.
Here are some of the highlights for 2003 for radiology:
-
It is necessary to bill HCPCS code G0236 (digital film
converted to digital images for diagnostic mammography) when
standard film images are converted to digital images. CMS has
expanded the code's definition to include both standard film and
digital film. Also HCPCS code 76085 (digitization of film
radiographic images with computer analysis for lesion detection)
needs to be billed in conjunction with HCPCS code G0236 even though
HCPCS 76085 is not separately payable.
-
CMS will start returning claims if add-on procedures and
radiologic guidance procedures are billed without the HCPCS code
associated with the procedure. An example would be a claim for
ultrasound guidance for a biopsy without the code for the biopsy
procedure.
-
HCPCS codes 76930 through 76965 (ultrasound guidance
procedures) were reimbursed in 2001. In 2002, CMS packaged these
codes and they were no longer reimbursed. For 2003, these 10 codes
are back and will be reimbursed under APC group 268.
-
Reimbursement increase will take place on five intravascular
and intracardiac echocardiography codes. The codes are 37250,
37251, 92978, 92979, and 93662.
-
Another increase takes place for codes 76101 (complex motion
[ie, hypercyclodial] body section [eg, mastoid polytomography],
other than with urography, unilateral), 70390 (sialography), and
71060 (bronchography, bilateral). They move from APC group 0267
($82.46) to APC group 0264 ($147.05).
-
HCPCS code 75774 (angiography, selective, each additional
vessel) moves from APC group 0279 ($395.52) to new APC group 668
($538.68). This represents an increase of more than 36%. HCPCS code
75978 (transluminal balloon angioplasty, venous) moves from APC
group 0280 ($693.82) to new APC group 668 ($538.68); this is a
decrease of almost 29%.
-
Additional decreases in reimbursement for 2003 will be the
following:
1. HCPCS code 75980 (percutaneous transhepatic biliary drainage
with contrast) decreases by 52% as it move from APC group 0297
($361.93) to APC group 0296 ($173.58).
2. HCPCS code 75984 (change of percutaneous tube or drainage
catheter) drops more than $26 in reimbursement as it moves from APC
group 0296 ($173.58) to APC group 0264 ($147.05).
3. Reimbursement falls for echocardiography codes 76827, 76825,
and 93320, as they move from APC group 0269 ($197) to new APC group
0671($123.30).
4. Intracranial study code 93880 will be paid $83.38 (APC group
0266), less than the 2002 reimbursement of $119.12 (APC group
0267).
-
Nuclear medicine HCPCS codes (78000-78999) went through a
major overhaul; more than 120 codes got reshuffled into APC groups
0290 through 0292. Reimbursement for all three groups are
increased for 2003.
-
Finally HCPCS code 75954 (endovascular repair of iliac artery
aneurysm) is an inpatient-only procedure for 2003; this code joins
HCPCS codes 75900, 75952, and 75953 and are not payable under
OPPS.
Also for January 1, 2003, low osmolar contrast material (LOCM)
HCPCS codes A4644, A4645, and A4646 are no longer billable codes.
LOCM is considered a packaged service under the HOPPS and payment
for LOCM is included in the APC for the respective diagnostic
procedure(s).
HOW TO SURVIVE APCs
We are now entering into our third full year of APCs. Hospitals
across the country are still experiencing problems dealing with
this new payment system. One of the biggest reasons for this
difficulty is the fact that prior to APCs, outpatient reimbursement
was driven by charges. In other words, if a hospital did not
provide all of the necessary HCPCS codes for the services
performed, a reduction in reimbursement usually did not occur
because the charges billed were substantive for the services
performed. Now, under APCs all services provided must be billed. If
a facility does not bill for every service performed, then a
reduction in reimbursement will result.
Another fact is that hospitals are not reporting all billable
charges. One frequent question from clients is whether it is
necessary to bill for items that are packaged or incidental to the
procedure. This is a very good question because the reasoning
behind it is in the interest of conserving the time and effort it
takes to bill for items that do not receive an APC group payment.
The answer to this question is a resounding Yes! The importance of
every charge submitted is significant because it affects the
following outcomes:
-
Total charges submitted by hospitals for each service will be
used to set future APC payment rates. As discussed above, by law,
CMS has to review prior year data to make adjustments to APC rates.
That is why at the beginning of every year we see major changes to
the OPPS system in the way of rate increases, decreases, added APC
groups, and APC group adjustments. Whether we like it or not, all
hospitals are in this together.
-
If hospitals do not submit all covered charges for their
outpatient services, it could affect whether they receive an
outlier payment.
-
Lastly, the transitional corridor payments can be affected if
all charges are not submitted. Note this benefit expires at the end
of 2003.
ACTION PLAN
What do we do now? To survive under APCs, the whole hospital has
to be involved to assure that all services are being billed and
paid properly. The following action plan can be useful in surviving
APCs
- Education
- Charge master review
- Modifiers
- Medical necessity
- Auditing
- Cost review
EDUCATION
The first step in the action plan is to make sure that all
departments of the hospital are aware of what APCs are and the
impact of this new reimbursement system. Continually educating the
appropriate hospital staff about APCs is a must for hospitals to
survive. Education needs to be offered to each department of the
hospital and this is usually done best by offering small group
interactive sessions. The training offered should be as
understandable as possible, the simpler the better. If possible,
separate training and education should be offered to physicians so
that they understand the complexity of APCs and the financial
consequences that APCs can have on a hospital. To be successful
under APCs, it is important that everyone has at least a basic
understanding of APCs and that the managers of the departments have
detailed understanding. Training should occur on an annual basis to
coincide with annual APC updates and smaller, more-detailed
training sessions should be offered to billing and coding personnel
on a regular basis.
CHARGE MASTER REVIEW
A charge master is a price list of all services, supplies,
devices, and medications charged for inpatient or outpatient
services by a hospital. The primary function of a charge master is
to assist a hospital to accurately and efficiently bill for
services rendered to the patient. Charge masters can include more
than 25,000 or more line items depending on the type of
facility.
It is critical that the charge master is reviewed at least on an
annual basis, but a quarterly review is preferred. Questions to ask
to determine if the charge master has been updated and if a process
exists to maintain the charge master include:
-
Is the charge master current? Simple question, but based on my
experience this is not always true in most facilities.
-
Have HCPCS codes been reviewed and updated when codes are
added, revised, and deleted? HCPCS coding changes are made multiple
times throughout the year by CMS.
-
Are clinical department staff and management aware of the
specific codes appended to the services or charges they generate?
It is critical that clinical personnel are involved in the charge
master review process. They bring the expertise on what and how the
services are performed in their departments.
-
Are all billable services being captured and maintained on the
charge master? It is common to find that a facility may be
performing a service that does not exist on the charge master.
-
Are unused charge items housed and maintained unnecessarily in
the charge master? It is important to remove charge items that are
no longer used by the facility. By maintaining unnecessary items,
they can be billed by mistake.
A 100% line-by-line charge master should be reviewed, and the
review should examine the following:
-
Identify whether HCPCS codes comply with third-party payor
regulations.
-
Identify services provided but not billed.
-
Identify appropriate revenue codes (UB-92).
-
Identify appropriate modifiers.
-
Review all charge tickets for accuracy
-
Identify correct HCPCS code description.
-
Identify services provided that require additional HCPCS codes
for billing.
-
Identify invalid and unused services.
-
Identify nonbillable HCPCS codes under the Medicare
Prospective Payment System/Ambulatory Payment Classifications.
A good approach to reviewing the charge master internally is to
assemble a cross-functional team made up of the chief financial
officer (CFO), finance department, billing department, a management
representative from each ancillary department, medical records
department, information systems, and compliance officer. This is
not an all-inclusive list, as others can be added or subtracted as
warranted. It is important to have the CFO or similar officer
introduce the project across the institution to gain cooperation
and support. This will also set the tone for the project and its
importance, from both a revenue integrity and compliance
perspective.
By taking this step, it will be easier to maintain the charge
master going forward. It will also give the hospital an opportunity
to clean up the charge master and remove any items that are no
longer used or appropriate.
For the project to be successful, it is important to have one
person manage the process. This person would be charge master
coordinator. This person will be responsible for the following:
-
Schedule interviews with ancillary departments.
-
Provide project updates to all team members.
-
Coordinate the implementation of the charge master
changes.
After the project is complete, the charge master coordinator
would have the following responsibilities:
-
On-site resource for coding and charging issues as they relate
to the charge master.
-
A liaison between departments to further communications and
solve problems.
-
Responsible for revenue-capture process review.
-
Responsible for ongoing updates to the charge master.
-
Performing APC audits and reviews.
The first step in billing appropriately for APCs is to have a
charge master that is up-to-date and contains accurate coding
information for services, supplies, and drugs.
RADIOLOGY MODIFIERS
Billing for modifiers in radiology has been a major problem for
hospitals to handle. A modifier provides a means by which the
hospital can indicate that a service or procedure that has been
performed has been altered by some specific circumstance but not
changed in its definition or code. Modifiers may be used to
indicate the following:
-
A service or procedure has been increased or reduced.
-
Only part of a service was performed.
-
An adjunctive service was performed.
-
A bilateral procedure was performed.
-
A service or procedure was provided more than once.
-
Unusual events occurred.
The root of the confusion with radiology modifiers is the fact
that hospitals generally have a noncoder checking off on a charge
ticket or entering an order into a charge entry system using some
internal hospital code. The noncoder usually does not see the
actual HCPCS code that is being assigned. Listed below are four
methods for handling radiology modifiers:
1. Adding line items in charge master for modifiers. For
example, additional line items would have to be entered into the
charge master for all radiology procedures that can be performed
bilaterally with a modifier50. The advantage of this method is that
no manual intervention has to be made since a charge code is
already established for all bilateral procedures. The disadvantage
of this method is that it works only with certain modifiers. Adding
all possible modifiers would increase the charge master
tenfold.
2. Adding dedicated coders to append modifiers based on what
radiology service is performed. The advantage of this is that the
dedicated coder would have a good technical knowledge of the
radiology procedures performed. The disadvantage is the cost of
having dedicated coders performing this service.
3. Customized software. Some information technology savvy
hospitals have built logic into their charge entry or order entry
software that would query the user as to whether a modifier was
required after entering certain radiology codes. Computer prompts
would guide the technician as to whether certain modifiers should
be used. The advantage of this is that the radiology technologists
are physically located at the point-of-service, they know what
tests were rendered, and they are closer to the actual event. The
technologists are queried about modifiers almost immediately after
the procedure or test was performed. This process is almost
real-time, less intensive, and almost fully automated. The
disadvantage is that the radiology manager believes that the
additional modifier coding duties take the radiology technologist's
time away from patient care services. Another disadvantage is
cost.
4. Retrospective modifier assignment. A radiology report is
downloaded each night with all of the radiology transactions
charged during the day that are likely to require a modifier. The
next day the reports are reviewed and modifiers are appended as
needed. The advantage of this method is that clinical staff patient
care duties are not disrupted, and yet there is someone responsible
for working those transactions the next day. In addition, there is
still some automated logic built into the system to identify
transactions where it is likely that a modifier would be needed.
The disadvantages of this method are cost and time.
The misuse of radiology modifiers can cause a delay in
reimbursement, denied claims, and a loss of revenue.
MEDICAL NECESSITY
Medicare does not cover items and services that are not
reasonable and necessary for the diagnosis or treatment of an
illness or injury or to improve the functioning of a malformed body
member. Currently, medical necessity relates primarily to
laboratory, radiology, and other ancillary services. Even though
the number of denied claims relating to laboratory tests may be
higher than those relating to radiology tests, the radiology
department's revenue loss is greater because its tests are paid at
a much higher rate. Based on my experience, some hospital radiology
departments are losing on average $20,000 to $80,000 per month
because of medical necessity denial.
Medicare uses local medical review policies (LMRP) to determine
medical necessity. LMRPs are an objective listing of HCPCS codes
paired with ICD-9-CM diagnosis codes. The listing states that for
certain ICD-9-CM diagnosis codes, specific HCPCS procedures are not
medically necessary. LMRPs can differ by location. For example, a
LMRP for a chest radiograph in Pennsylvania could be different from
an LMRP in California. To find more information specific to your
state concerning LMRPs, use the following web site: www.lmrp.net.
The only way a hospital can bill a Medicare beneficiary for a
service that is not medically necessary is to obtain an advance
beneficiary notice (ABN). An ABN is a document that informs the
patient that he or she must assume responsibility for paying the
ordered test or procedure because it is not likely to be covered by
Medicare. ABNs must contain the following:
-
Must clearly identify the service.
-
Must state that the provider believes Medicare is likely to
deny payment.
-
Must give the basis for that provider belief.
-
Must tell the beneficiary why there is a predication of
denial.
In a worst case scenario, noncompliance could cause a potential
violation of the civil monetary penalties law. This law prohibits
providers from offering inducements, which are services where no
payment is required to Medicare beneficiaries if the hospital or
provider knows or should know that it will influence the patient to
order other items or services from that provider. In other words,
hospitals cannot induce Medicare patients to use their facilities.
Examples of an appropriate ABN form can be obtained on the
following web site: www.cms.hhs.gov.
Two forms are available: form CMS-R-131G is for general use such as
radiology, and form CMS-R-131L for laboratory use.
Hospitals need to conduct an audit to determine where problems
exist as they relate to medical necessity. Identifying patterns
relating to claims denials will help the hospital develop
strategies for improvement. Physicians are the key to resolving
this problem. The audit should focus on physicians that are
high-end users; the results of this audit will determine which
physicians are ignoring the medical necessity process. The next
step is to provide medical necessity training and education to the
physicians. To determine if the process is improving, use a 3-month
period where patients will be given the tests regardless of the
ICD-9-CM code. Use the results for medical necessity training.
After 3 months, notify the physicians that patients who present at
the hospital for outpatient tests without qualifying codes will be
told:
-
The physician ordered a medically unnecessary test.
-
The patient will have to sign an ABN.
Another useful tool is to provide patients with an ABN brochure.
The brochure should address the following questions:
-
What is an ABN?
-
Why do you want me to sign the ABN?
-
Why do you not think Medicare will pay for the service?
-
If Medicare says the service is not medically necessary, then
why perform it?
-
Must I sign the ABN?
-
Will I be billed automatically?
-
Is Medicare more or less likely to pay if I sign?
-
How much must I pay for the service?
-
Will supplemental insurance pay for the service if Medicare
does not?
-
Must I sign an ABN every time a new service is done?
-
I have never had to pay for a radiology service before, is
this something new?
-
I have never been asked to sign an ABN before. Why must I sign
one today?
The advantage of using an ABN brochure is that it can soothe the
patient's fears, cuts refusals to sign, and saves staff time.
Meeting Medicare's medical necessity requirements is very
difficult, but hospitals that are proactive in managing medical
necessity requirements will cut denials and increase their bottom
line.
AUDITING OUTPATIENT CLAIMS
The best way to determine if a hospital is receiving correct
payments is to conduct an outpatient audit. After your charge
master has been updated, it is time to conduct an audit to
determine billing accuracy and payment. For the radiology
department, the hospital should pick 50 random outpatient radiology
claims. For each claim you will need the following information:
-
UB-92 billing claim form. This form is used to bill Medicare
beneficiaries and contains all of the patient's demographic data as
well as the billing data (eg, HCPCS codes, modifiers, charges)
-
Doctor's orders. This is important because you need to compare
what was ordered to what was performed and billed.
-
Test results. Test results show what actually was
performed.
-
Remittance advice (RA). The RA shows what Medicare pays for
the services that you provided. It also identifies any rejected
services.
The reviewer should compare what tests the physician ordered to
be performed to what was actually billed on the UB-92 claim form.
The final step is to review the RA to determine if we received the
correct APC payment for the services billed and if any services
were denied. The audit will help you identify the following:
-
What tests were ordered and performed. Performing an audit
will identify if services were performed or items used but not
billed, such as medical devices or drugs.
-
Are we using the appropriate modifiers?
-
Are we billing for the correct units of services?
-
What is the nature of the claim denials?
-
Does the HCPCS code from the charge master match up with what
was billed?
An audit will answer these questions and also give you an idea
of what is being done properly in regard to billing and what kind
of correct action is needed. These audits should be done on a
month-to-month basis.
COST REVIEW
If hospitals follow all of the guidelines set forth under OPPS,
and bill for all covered services, and collect every dime that is
due, they could still lose money under APCs. Remember hospitals are
no longer getting paid for direct patient costs associated with the
services that are provided.
To stay financial viable under APCs, hospitals need to develop a
process to cost out high-volume procedures to compare to the APC
payment weights and rates. There are two key issues that are
critical for understanding how a hospital is faring under APCs:
-
Large individual differences between your hospital and
hospital costs nationally should be a reason for concern.
-
Wide variations between costs and APC reimbursement would
signal procedural problems in charging and/or billing. It will also
identify areas where costs could be contained internally.
For example, a radiology department could review 20% of its procedures that make up 80% of the total revenue. The radiology department would develop the following chart:
- The APC fee amount can be found in the Federal Register, Vol. 67, No. 212, November 1, 2002, Addendum B.
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This number is the hospital's ratio-of-cost-to-charge, which is found on the cost report worksheet D, part V.
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The national hospital cost median is the data that CMS uses to develop the APC rates. This data can be obtained at www.hcfa.gov
The Table displays the following information:
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The national hospital cost median is the data that CMS uses to develop an APC rate.
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HCPCS code 72100 (lumbar spine, two/three views) shows that the difference in hospital cost compared to the national median cost is ($1.69). In this example the hospital's cost is ($1.69) below the national median for all hospitals. Also the difference in the hospital cost compared to the APC fee amount is $6.91. The hospital's cost in this example is below the national median for this procedure, but it is still losing money because its cost is $6.91 above the APC fee amount.
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HCPCS code 73510 (hip, complete, minimum of two views) shows that the difference in hospital cost compared to the national median cost is ($6.65). In this example the hospital's cost is ($6.65) below the national median for all hospitals. Also the difference in the hospital cost compared to the APC fee amount is ($4.54). The hospital's cost in this example is below the national median for this procedure and below the APC fee amount; the hospital is profiting from this procedure.
By creating this chart, the hospital will now have a tool to compare its cost with the national median to determine what procedures it is profiting from and what procedures are being performed at a loss. This tool gives the hospital an opportunity to analyze costs and the opportunity to try to cut costs internally on procedures that are creating a loss.
The table below has a column called internal hospital cost data that is left blank. This column can be used by hospitals that have already performed a cost analysis for certain procedures. The cost data used in this chart come from the hospital's Medicare cost report and give a snapshot of what the internal cost is for a procedure. The better method would be for the hospital to perform a cost analysis on a procedure-by-procedure basis.
Another way of monitoring reimbursement is to create a case-mix index (CMI). Each APC is assigned a relative weight that reflects the resources used in treating a patient. For example, the relative weight for a two-view chest x-ray (71020) is .7655, and the relative weight for a MRI of the brain without contrast (70551) is 6.5987. The MRI is more resource intensive than the chest x-ray, thus it has a higher relative weight. A case-mix index is computed by averaging the APC weight for all patients. The formula is:
Case-Mix = Sum of all APC weights / The number of cases
Monthly monitoring of the CMI is recommended to track patterns of increases and decreases. A low or declining case-mix may indicate inappropriate APC code assignments that do not reflect the actual resources used to treat a patient. Remember even small increases in case-mix mean substantial gains in payment.
CONCLUSION
The reality of APCs is that it is a very complex payment system that involves all departments of a facility.
Inpatient and outpatient spending now can be controlled by DRGs and APCs. The government now has the ability to reduce expenditures in both areas, and, if you couple this with the decline in commercial and charge payors, there is no other place for a facility to make up any differences that are lost from treating Medicare beneficiaries. To survive, a facility needs to take the following steps:
- Establish budgets based on anticipated reimbursement.
- Control costs.
- Develop an effective process to deal with the LMRPs and ABN issues.
- Thoroughly report all HCPCS codes.
- Ensure that documentation supports the coding.
- Develop a process for failed claims review.
- Establish an effective APC/charge master team.
By following the steps above, a facility will be able to stay financially viable under APCs.
Andrei M. Costantino, Costantino & Assoc, Harrisburg, Pa, has 15 years of experience specializing in third-party reimbursement, compliance issues, APCs, financial feasibility studies, and Medicare and Medicaid fraud defense work, and is recognized nationally for his expertise in the outpatient HCPCS coding arena dealing with reimbursement, coding, compliance, and proactive billing controls, (717) 651-1217, andreimc@comcast.net.