In appointing a communications czar, the American College of Radiology seeks to both broaden its audience and streamline its effort
Barry D. Pressman, MD
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The American College of Radiology recently announced the
creation of its Commission on Communications, to be headed by Barry
D. Pressman, MD, a neuroradiologist and head and neck radiologist
and chair of the S. Mark Taper Foundation Imaging Center at
Cedars-Sinai Medical Center, Los Angeles. Pressman holds offices
and committee positions in numerous medical societies and has held
clinical faculty positions at Stanford University and the UCLA
School of Medicine, and, currently, the University of California,
Irvine. He is a past president of the Western Neuroradiological
Society and the California Radiologic Society, and also a senior
official of the ACR. He recently spoke with Decisions in Imaging
Economics about his objectives for the commission.
Q. Why did the ACR establish this commission now?
Pressman: It is not actually a new idea for the college. But it
needed the right people to come along and make it happen. The
commission is the brainchild of Stephen Amis, chairman of the
board, and he saw a need to develop a cohesive and effective
program of communicating the college's message to our many
audiences. He also sought to simplify the utilization of the
college's services by communicating more effectively within the
organization. In his research during the last couple of years, he
found that the college is communicating in many different ways, but
not necessarily with any central organizational control. So that is
what the commission is trying to do: centralize and improve all
communication by looking for duplication, maximizing advantages
that exist in the size of the organization, and developing a plan
for improving our overall communication ability, both internally
and externally.
Q. Why did the ACR tap you for the job?
Pressman: I've been involved in the college actively since the
mid 1980s, on various committees and commissions. Then I became
vice-speaker and speaker of the council, and so I became involved
in every aspect of the college. So when I was elected to the board
of chancellors, I was at that point involved in so many aspects of
the college, that I could certainly help understand all of them and
bring them all together in a cohesive fashion.
Q. In the past, the ACR has operated in an insular fashion, with
little attempt at external communications. Why the about-face?
Pressman: This is not a brand-new decision. But it is a decision
to communicate in the most effective way. We have never done this
cohesively and effectively to the community: patients, regulatory
agencies, third-party payors, hospitals, and the entire gamut of
the health care industry. These are the people we want to reach the
most. We have not been letting them know everything we can do to
help them improve patient care. We want to let them know who we
are, what we stand for, and how we can help them. And we have a
tremendous amount of information. For example, something simple
like our appropriateness criteria could be incredibly valuable to
regulatory agencies, payors, patients, physicians. They could all
benefit tremendously from this. So I want to get that information
out there to them. That would be a typical example.
Q. What are your short-term and long-term objectives for the
commission?
Pressman: The short-term work has already begun. We are making a
major revision of our Web site, www.acr.org, to draw radiologists in
daily, so that it is the hub of their radiological life. It will be
like a portal, and will have enough daily information to make
people want to visit it. We will integrate email, so there will be
a college email that they can have for life, as well as being able
to access their own email through it. Everything that they access
right now from other sources, such as our bulletin, state chapter
news, our coding sourceall of these will be accessed through the
Web page. I want to make this a central place so that radiologists
are aware of everything that is happening at the college. We also
want to make it easier for the public to access that information.
Additionally, we are going to expand the distribution of the Web
page as a place that patients and hospitals, for example, might go
for information. I also want to develop a proactive plan for
getting our mission out to the media, national and local alike, and
ramp up our PR work. We are just starting to develop a marketing
arm, and it will be under my commission. We also want to brand all
of our different publications, with more cohesiveness there. The
bulletin is going to become an e-communication tool; the last paper
issue will be in October. Its nature will changeit will be more
limited to people news and chapter activity.
Long term, my objectives are much more expansive than that. I
want to involve the college with many other radiological
organizations on the communications side, so we are not duplicating
each other's work and there is more of a synergistic relationship
developed. For example, the radiologyinfo.org Web site is a
collaboration between the ACR and the RSNA. I want to look for
those kinds of synergies with other organizations. We are going to
incorporate the Radiology Business Managers Association (RBMA) into
our Web, and hopefully other radiological societies as we go
forward. All the state Web sites will be incorporated into that
site as well. The other big challenge is expanding the college's
public relations, media relations work, and marketing. Those are
things I would really like to expand greatly. Not necessarily
advertising per se, but through the Web, public service
announcements, and other avenues.
Ben Van Houten is news editor of Decisions in Imaging Economics.