Using a written technical and workflow design framework, stakeholders at St Cloud Hospital smoothed the integration process.
With the explosion of digital imaging, long-term digital
archives are now holding everything from test results to
prescription history. It is only a matter of time before the market
demands true, combined data warehousing for all these records. The
problem is that many vendors developed custom archiving products
that were unique to one specialty, such as radiology or pathology.
These legacy products may be based on any operating system. The
programming languages and databases, therefore, may not be good
candidates for integration into a central, combined data
repository. It is important to recognize the archiving needs of the
health care enterprise and the unique nature of these specialized
systems. How can disparate data be combined to form an accessible
master list?
Finding Common Ground
During an effort to consolidate the many different systems found
in a typical health care enterprise, it becomes obvious that a
single vendor probably cannot provide the focus and expertise
needed in each department to put all data into a common form. This
problem can be solved using two methods. The data that are needed
(and relevant) can be sent to the repository and stored and
displayed in the central system. The original system then becomes a
pass-through device, and the work that the original vendor did to
focus data delivery and develop user tools may be lost. For
example, access to digital radiology images is not practical unless
some basic tools for image viewing and manipulation are available.
Large data sets also may need to be stored and transmitted in
compressed form, which poses another concern for a single solution.
Can one vendor's products truly hold, display, and manage the data
of the entire enterprise effectively?
Another common integration method is the use of web-enabled
applications to launch a clinical page from a master list or
server. This is an excellent solution if enough of the installed
servers within the enterprise are web enabled. This type of
delivery also requires that it be possible to build (or transfer)
the link using some type of standardized communication
protocol.
Ensuring the security of patient information is a large
component of providing web-enabled data access. Security concerns
require that only authorized users access information. All of the
separate information systems involved, however, may require unique
user names and passwords. Many hospital information technology
departments have been working to allow a single, enterprise-wide
sign-on process in which the user is authenticated once and then
moves among systems seamlessly.
IHE: A Key Resource
The Integrating the Healthcare Enterprise (IHE) project1
sponsored by the Radiological Society of North America and the
Healthcare Information and Management Systems Society has become a
needed resource for health care vendors and users alike, helping
them work toward creating a true electronic medical record (EMR).
The IHE technical framework is focused on the need for data to flow
between systems, allowing each piece both to exist separately and
to become a viable part of the EMR. Although radiology and picture
archiving and communications systems (PACS) are the initial focus,
many health care vendors outside radiology are already taking
advantage of this methodology to integrate their systems. There are
two standard protocols traditionally used in the health care
industry. They are the Digital Imaging and Communications in
Medicine (DICOM) and Health Level 7 (HL7) standards. DICOM use has
been limited mainly to image transmission and storage for the
digital modalities in radiology. DICOM is also used in reporting,
and it has capabilities for the transmission of clinical data.
"DICOM is currently being used to transmit data among PACS,
hospital information systems, and radiology information systems
(RIS) systems or broker devices."
This protocol has not grown much beyond radiology; it requires
the entire EMR system to function in both HL7 and DICOM. HL7 has
been the standard for communication between clinical databases for
many years. It has roots dating back more than 20 years and a
proven track record offering the flexibility and diversity needed
to bring these systems together. IHE presents a set of integration
profiles that offer key points for the successful integration of
systems. These are essential when patient information,
demographics, and images are referenced by another application.
The seven integration profiles that are vital to the success of
the EMR are Scheduled Work Flow, Patient Information
Reconciliation, Consistent Presentation Of Images, Presentation of
Grouped Procedures, Access to Radiology Information, Key Image
Note, Simple Image, and Numeric Reports.2
As facilities search for a way to distribute clinical data
quickly and efficiently to departments and providers throughout the
community, a web-enabled portal becomes an obvious choice. The
combination of security and manageability makes this medium very
attractive. The goal, as it relates to radiology, is getting images
and results to clinicians. Access to data is also essential for
internal hospital users such as surgery, oncology, and pathology
departments. Expanding access to external users such as remote
clinics, referring physicians, and specialists can have a large
effect on patient care and can also make the process of getting
results and images (along with laboratory data and other key
components of the EMR) streamlined and efficient.
Case Study
Founded in 1886, 335-bed St Cloud Hospital, Centracare Health
System, St Cloud, Minn, has been a pioneer in the delivery of
health care in central Minnesota. An eMed customer since 1997, St
Cloud Hospital was challenged to enhance image storage and
distribution to a referring physician base that covers 12 counties.
St Cloud has continued to strive for a complete EMR, adding new
capabilities and services to its centralized system, which is a
clinical data repository (CDR) from Intesys, a division of
Spacelabs Medical in Issaquah, Wash. eMed was asked to take on the
challenge of bringing image integration and distribution to the
Caremaster" CDR.
emed.net has been a very successful image storage and delivery
method for several years, offering flexible access to data both
within the facility and via Internet. This solution, which uses an
ActiveX" plug-in with industry-standard browser software, is both
cost effective and portable. This web-based solution truly allows
access to images at any time, from anywhere. This type of image
distribution has been very popular as part of a progressive
approach to teleradiology and clinical image reference.
The initial steps taken at St Cloud in 2000 included the
creation of a plan that would allow access to the emed.net server
and images. This would bring images to the already large user base
of the successful CDR implementation. Initially, the problem was
defining how a hyperlink would be built in CDR clinical pages that
referenced images located on the eMed server. eMed's solution to
web image distribution allows for both authentication and window
isolation (an important means of limiting access to other images
and results located on the server). eMed also uses unique pieces of
clinical information available globally from the RIS to build the
link. This link building means that the CDR system, which gets a
demographic feed from the St Cloud RIS, can build the link that
permits access to the images. These links are built in real time
and embedded in the clinical pages that physicians already use.
This data stream is encrypted using a 128-bit browser-based
algorithm, ensuring the secure handling of patient information.
This step was, however, only half of the solution. For the
system to be viable, emed.net needed to notify the CDR system of
the arrival and status of the images. The next step, therefore, was
the definition and creation of a functional bidirectional
communication framework exhibiting IHE principles.
Message Building
The need to allow a native DICOM machine (such as a PACS or web
distribution system) to communicate with systems based primarily on
HL7 is not new. HL7-to-DICOM brokers have been available for years
to help PACS and RIS communicate. Many RIS vendors have embedded
DICOM interfaces in their systems, making brokerless interfaces
possible. This is widely regarded as the most difficult and most
effective type of interface. eMed has long offered a broker
product, so the company was able to choose whether to use it in the
web server's integration with the CDR. Discussions with Intesys and
customers at St Cloud led to a design that favored a brokerless
solution, both to create an efficient, supportable solution and to
make that solution expandable and flexible. This meant that either
the CDR system would need a DICOM interface or the eMed solution
would need an HL7 interface. Adding an HL7 interface to web-based
image distribution seemed a perfect solution that would benefit
many facilities that, like St Cloud, needed an integrated EMR
solution. With help from Intesys, eMed built an HL7 interface that
contained basic HL7 segments and was able to notify the CDR system
effectively upon image arrival and upon image deletion from
short-term disk storage. This bidirectional interface, combined
with modality work-list services and demographic integration
between the RIS and PACS/emed.net ensured an accurate, effective
addition to the CDR system.
Going Live
With the addition of imaging, the entire system is one step
closer to a total EMR. Feedback from users who have experience
using the integrated images continues to be positive and indicates
that integration has improved efficiency and quality of care. The
system has been running for more than a year and is commonly cited
by eMed as an example of how integration should be done. The
process involved a cooperative approach to integration. Several key
factors led to its success. Expectations were clear, with full
definition of what was to be done and who would do it.
Functionality was documented; a written technical and work-flow
design framework was agreed to by all parties. Goals and benchmarks
were attainable and were unchanged once they had been set. Full,
frequent communication was promoted by status meetings that were
open and productive. A phased approach was used, with parts of the
system being implemented as they became available. This permitted
problems to be solved before live tests of the system began. The
final step of implementation was effective real-world testing, in
which the Internet and servers were used to exchange messages
between systems.
This type of solution is one that benefits St Cloud Hospital,
Intesys, and eMed. The role of radiology in the EMR is evolving as
technology and standards make integration projects like that at St
Cloud hospital possible. The needs of this market make it necessary
for all health care vendors to approach similar projects with open
minds.
Dave Tomczak is director, Systems Engineering and Services, eMed Technologies, Burlington, Mass.
References:
- IHE: Integrating the Healthcare Enterprise. Available at:
www.rsna.org. Accessed August 10, 2003.
- The key to integrated systems/IHE integration profiles. Available at:
www.rsna.org.