Diagnostic imaging is in the midst of a culture change.
Prior to 2007, diagnostic imaging was driven by the excitement of technology, the vision of entrepreneurship, and all with no end in sight. Even the threats of the Deficit Reduction Act of 2005 (DRA) cuts were met with disbelief. No one really believed that such cuts would happen in this dynamic, explosive medical sector. Then it happened. The DRA cuts did come into effect on January 1, 2007, and we are seeing the effects of the first foreclosures and closures of imaging facilities.
At the same time, there are rumors within CMS that more cuts in reimbursement to diagnostic radiology are being considered. The explosive growth we all loved during the late 90s and early 2000s drew a lot of attention to the huge spike in costs that this growth caused. It was noted that the cost of diagnostic imaging in our country had surpassed that of pharmacy as early as 2005. All of a sudden the "cost cutters" became very focused on diagnostic imaging as a place to save a lot of money.
At the same time, state legislators in several states began writing bills that, if passed, will have very negative effects on PPOs and would threaten the future of the radiology stand-alone and wrap networks.
Have you seen the White Paper on Radiation Dose in Medicine? This paper was published just a few weeks ago by the American College of Radiology (ACR). It states that "to put the issue in perspective, the current annual collective dose estimate from medical exposure in the United States has been calculated as roughly equivalent to the total worldwide collective dose generated by the nuclear catastrophe at Chernobyl. Therefore, one can assume, using International Commission on Radiological Protection risk factors and other data cited above, that this annual collective dose may likely result in an increase in the incidence of imaging-related cancer in the US population in the not too distant future."
This information is important, and the white paper was a smart and necessary thing for the ACR to publish. But this information will necessarily cause more government and hospital regulation for imagers and cause patients to stop and think before they just agree to be exposed to high-dose examinations. Moreover, out-of-pocket expenses rose by 150% in the United States last year. They certainly will think more about that for radiation exposure. We will see a consumer-driven marketplace in a flight to quality.
Radiology benefits management is booming because of all of these drivers. Keeping unit cost down, keeping unnecessary tests down, and keeping medical radiation down. This is an industry that is here to stay because managed care and CMS cannot do this without experts. The key is teaching the payors who the real experts are.
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| Cherrill Farnsworth, CEO and president |
All of this coming together at a point in time will cause strong cultural shifts in diagnostic imaging. It's almost as if there is a bull's-eye painted on the industry for targeted cuts, suspicious patients, additional regulations, and eliminations of services.
What could the new distribution model of diagnostic imaging look like? Well, we can be sure it will cause a strong buying or building opportunity for those with access to capital who want to build and own nationwide chains of hundreds of radiology centers that would have strong clout with managed care and CMS. Many believe that these imaging clinics and departments will cause a reorganization of the delivery system in radiology that is built on efficiency and buying power. Those that have access to capital and vision will be the players in these new companies. In order to develop the margins needed to keep the invested capital coming, and grow such large companies rapidly, they will buy in bulk, use state-of-the-art RIS systems and PACS, and swipe cards for payment. They will utilize remote reading radiologists to do the lion's share of the radiology professional component while having a skeleton clinical staff in the centers.
Of course, the outpatient imaging field will have fewer players. The cottage industry that we saw last year will gradually go away as the small and highly leveraged players can't compete. The large, well-run chains may be the platform for the new growth and be able to raise the capital to make fast moves to buy or to build. The facts are the US health care system cannot sustain the cost trends in imaging and efficiency is being forced into our industry rapidly. It started with CMS, but is moving throughout the insured population.
This, paired with new information on medical radiation-induced cancers, is really powerful. The newly educated consumer will not be in asking for more medical radiation very often. I know all of you that read this journal are aware of the macro and micro economics that drive our world. What happens when several of these drivers change all at once will be really interesting. And by the way, the change doesn't have to be bad. It is inevitable, and will be good as long as we get ready for it, embrace the change, and thrive in the exciting new environment.
Cherrill Farnsworth is chief executive officer of HealthHelp Inc, Houston. For more information, contact .
Factors Driving Future Change
Imaging Economics asked Cherrill Farnsworth, CEO and president of Houston-based HealthHelp, to share her vision of where radiology benefits management is headed in the future.
IE: Presently, what measures are being taken to reduce unnecessary imaging tests while ensuring quality?
Farnsworth: The only steps being taken by payors or CMS today are being outsourced to a very small group of radiology benefits managers. There are only five companies in this space, and they are driving the tools that will be utilized in radiology. Some are doing traditional "just say no" precertification. Others are pushing out peer-review literature to ordering physicians so they can make the correct decision at the point of ordering. That is a second-generation utilization program that is really a "real time" ordering tool at the point of order.
All of them are doing something regarding equipment. Most are providing criteria and payment policy on what they will pay for and what they will not. HealthHelp has an amazing program that gathers about 170 fields of information electronically about the equipment and the facility. That is rank-sum scored and rates imaging providers in that market into four quadrants for quality. This information will be used for steering to quality and for contracting.
IE: Who is taking these measures—general practitioners? Radiologists? CMS?
Farnsworth: These measures today are being provided by the radiology benefits manager only. CMS is seeking information from these radiology benefits managers and will undoubtedly outsource to one of them. Eventually, hospitals and radiologists will provide ordering tools as well, probably through the more innovative radiology benefits managers.
IE: In your opinion, how will the Baby Boomer population affect radiology benefits management? For example, do you think Baby Boomers—accustomed to choices—will be more likely than previous generations to pay out-of-pocket for diagnostic imaging tests?
Farnsworth: What a great question. Baby Boomers will be our first real educated consumers. They will seek information on quality facilities and steer themselves to the best ones. They will learn that they can negotiate out-of-network and out-of-pockets on their own. There will be a stubborn quest for quality facilities at the right price.
IE: Do you believe the spike in Alzheimer's cases will call for more diagnostic imaging tests? If so, who do you believe will pay for these exams?
Farnsworth: When President Ronald Reagan contracted Alzheimer's, in a very political move, CMS approved screening Alzheimer's through PET for Medicare payment. This has caused a strong spike in utilization by psychiatrists who are not often insurance reimbursed. It has even spiked utilization in slot leasing for PET scans. As I stated in the article, this always causes scrutiny and we will see a move to cut reimbursements fast in this area.
IE: Is women's imaging a concern for radiology benefits management? For example, a recent study made The New York Times front-page news. Essentially, it said that women with a handful of very specific symptoms—cramps, bloating, etc—may want to consider a pelvic ultrasound for early detection of ovarian cancer. Will such "mass media" news cause a spike in women's imaging? If so, who will pay for/reimburse for this costly exam?
Farnsworth: Yes. Mass media news always spikes utilization. You are correct on the ultrasound procedures and also on breast MRI. This will be a new consumer-driven utilization issue, particularly because there is no radiation in ultrasound or MRI. Radiology benefits managers do not address this area as it is a prevention issue and the health plans do not want to touch it. If the costs go too high, we can count on the fact that they will change their minds!
IE: What do you believe is the single most significant factor/event that radiologists/imaging centers need to be aware of concerning benefits management as we approach 2008 and beyond?
Farnsworth: There will be a flight to quality and convenience. Quality will be exposed to the enrollees, and they will be educated. If you cannot provide high-quality services, very efficiently, you need to exit now. The opportunity is here for those that do!