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Transforming the Patient Experience: Patient Satisfaction as a Differentiator in Mammography

Host: Marianne Matthews, Editor of Imaging Economics,
Special Guest: Jennifer Okken, Product Manager of Women's Health, Siemens Healthcare

Listen as Marianne Matthews, Editor of Imaging Economics, talks to Jennifer Okken, Product Manager of Women's Health at Siemens Healthcare about the content of her recent whitepaper titled "Transforming the Patient Experience: Patient Satisfaction as a Differentiator in Mammography"

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Marianne Matthews
Marianne Matthews
Jennifer Okken
Jennifer Okken

Jennifer Okken, RT, R, M
Product Manager of Women's Health, Siemens Healthcare

Jennifer has been the product manager for Siemens MAMMOMAT® Inspiration digital mammography system since 2009. In this role, she focuses on strengthening customer satisfaction and loyalty, supporting the entire mammography portfolio, growing Siemens customer base, and supporting all new business opportunities. Prior to this role, Jennifer was a clinical education specialist for Siemens mammography and MRI product portfolios.

Jennifer received her associate's degree in radiological sciences in 2003 from the County College of Morris in New Jersey, and began her clinical career as a radiographer, mammographer and MRI technologist. From there she continued her education in radiology at the Florida College of Health Sciences. Today, she resides in West Chester, PA.

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